PRIVACY POLICY

Effective Date: 5/5/2025
Website: https://thebetterfare.com

This Privacy Policy explains how The Better Fare (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our services, including flight bookings, hotel accommodations, visa support, and travel packages.

For privacy-related questions or requests:
📧 Email: info[at]thebetterfare.com
📱 WhatsApp: +31 6 48051678

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What Personal Information We Collect

We may collect the following information when you contact or use our services:

  • Full name
  • Passport details (for bookings or visa assistance)
  • Contact information (email, phone number, WhatsApp)
  • Travel preferences (dates, destinations, passenger info)
  • Payment information (where applicable)
  • Nationality and visa-related documentation
  • Special requests or personal notes you share with us

How We Use Your Data

We use your data to:

  • Respond to travel inquiries and provide quotations.
  • Book flights, hotel stays, tours, or transportation.
  • Support your visa application (where requested).
  • Communicate with you via email, phone, or WhatsApp.
  • Fulfill legal and financial reporting obligations.
  • Improve our services
    We do not sell or rent your personal information to third parties.

Sharing Your Data

We only share your personal data when necessary to deliver our services:

  • Airlines, hotel partners, or tour operators for reservations.
  • Visa agencies or embassies/consulates for visa processing.
  • Trusted IT providers (e.g., web hosting, email, booking platforms).
  • Legal or regulatory bodies, if required by law

Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Your consent (e.g., submitting a booking or visa request).
  • The need to perform a contract (e.g., booking services for you).
  • Legal obligations (e.g., record-keeping).
  • Legitimate interests (e.g., improving service or fraud prevention).

How Long We Keep Your Data

We retain personal data only as long as needed to:

  • Complete your requested travel or visa services۔
  • Comply with Dutch financial and tax laws۔
  • Provide post-service support۔

You can request deletion of your data unless we are legally required to retain it.

Your Rights Under GDPR

You have the right to:

  • Access your personal information۔
  • Correct inaccuracies۔
  • Request deletion (when legally possible)۔
  • Object to or limit certain types of processing۔
  • Request data portability۔

To exercise these rights, email us at info[at]thebetterfare.com.

Cookies and Website Tracking

We may use basic cookies to:

  • Ensure site functionality.
  • Improve user experience.

We do not use third-party advertising cookies. If that changes, you will be asked for consent via a cookie banner.

Data Security

We implement appropriate security measures to protect your information from unauthorized access or misuse. However, no system is entirely secure, and we encourage you to also use secure communication practices.

Services for Minors

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.

Third-Party Links

Our website may contain links to external sites (e.g., airline or hotel sites). We are not responsible for their privacy practices—please review their policies separately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations. Updates will be posted on this page with a revised effective date.